Things Riders Should Know and FAQ

• If you are waiting at a stop and wait longer than 30 minutes, please call the Public Safety Communications Center at (610) 328-8281 and request the shuttle head to your pick-up location.  The Communication Center is in constant contact with the GARNET shuttles via radio. 
• The shuttle driver will take a maximum 30 minute break during their shift causing the shuttle to be out of service.
• The shuttle will make stops at each designated stop. If the shuttle is full, the driver will advise of that status and ask you to wait for the next one.
• Currently, Public Safety cannot see the real-time location of the Garnet Shuttle due to application failure which has persisted since last semester. Public Safety apologizes for any inconvenience and assures the community a solution is coming!
• There is a new smartphone application which will be released and show the location of not only the Garnet Shuttle, but the TriCo Shuttles as well. Stay tuned for a broader community announcement in Fall 2024!