• Job Overview - Contact Classroom and Conferencing Technologies for details
• Availability - academic year only

• Job Overview - A team-oriented position for students interested in learning more about accessibility and how technology can empower others and make a Swarthmore education accessible to all admitted.
• What's Needed - Proactive and motivated students, interested in learning more about the adaptive and assistive technologies and what we can do to make electronic content available to everyone at Swarthmore. Students should have excellent organizational skills, pay attention to detail, be superb documenters, and have excellent verbal and written communications skills.
• Availability - potentially year-round (summer and academic year, depending on projects)

• Job Overview - Consultants provide support for students, faculty and staff who visit the media center, offering expertise in Adobe Creative Suite, image scanning, audio recording, and large-format printing.
• What's Needed - Media Center consultants should enjoy the creative process, and possess an interest in storytelling, video editing, photography, audio production, graphic design, or animation. Above all, associates should be enthusiastic teachers, excited to share their skills with peers - whether explaining the technical aspects of an Adobe program, offering a critical eye to a friend in need of design advice, or leading a workshop on photo editing. Being tech-savvy is a must, and computer skills that go beyond Adobe Creative Suite are considered a bonus.
• Availability - academic year only
• Application - see JobX for available positions

A dynamic position, in a team-based environment, that offers challenge, reward, and growth - as well as an opportunity for advancement. Advanced ITSAs (returning ITSAs who have worked at the Help Desk for a couple of semesters) have the opportunity to become a Team Leader. Students selected for this position have demonstrated abilities of leadership, professionalism, customer service, communication, problem solving/troubleshooting, and technical skill.

• Job Overview - Expand troubleshooting, communication, tech oriented skills while interacting with a variety of clients, who have a variety of technical devices, questions, and problems - a multi-faceted position as part of the Help Desk team, working with the whole campus community (faculty, staff, and students).
• Projects – In addition to the day-to-day operations, interns have the opportunity to be part of, or spear head, creative technical projects that may include video, graphic design, instruction, or any other venture that helps promote ITS and ITS services across campus.
• What’s Needed - Position is for the proactive motivated learner, with excellent written and verbal communication skills, who wants to help people, learn more about technology, has basic Mac and Windows knowledge, and wants to be part of a collaborative team. Knowledge of networking and/or foreign language is a plus.
• Availability - year round (summer and academic year)
• Expanded Description - https://www.swarthmore.edu/its/information-technology-associate-itsa
• Application - see JobX for available positions

• Job Overview - ITS Digital Associates work with the Help Desk and Training & Outreach Teams, on digital-related projects that may include social media strategy and posts, graphic design , photography & videography, screen recordings, documentation, etc. They help to design materials that engage, promote, inform, and/or educate about ITS and technology related events, initiatives, programs, and/or topics. Additionally, they gain valuable knowledge about social media strategy and tools, UX (universal design), and communicating with a variety of audiences.
• Projects – Digital Associates have the opportunity to be part of, or spear head, creative technical projects that may include video, graphic design (posters, infographics/pictographics), instruction tutorials, or any other venture that helps promote ITS and ITS services across campus.
• What’s Needed - Experience with graphic design, photography, video recording and editing, or similar skill. Position is for creative, motivated, detail oriented students with good time management and communication skills; with knowledge and interest in both ITS and technology-related topics.
• Availability - year round (summer and academic year)
• Application - see JobX for available positions

• Job Overview - During the summer, the ITSA and TSA positions are combined. As part of the Help Desk team, Summer ITSAs work in a dynamic environment expanding technical, troubleshooting, and communication skills. It's a multi-faceted position working with the whole campus community (faculty, staff, and students), on a wide variety of computer-related problems and projects. In addition to day-to-day operations, associates also work on creative digital projects to help promote ITS and ITS-related services across campus. As a TSA, they support the summer replacement project (see Technical Support Associate for more details).
• What’s Needed - Position is for a tech-oriented, proactive motivated learner, with excellent communication and people skills.
• Availability - summer
• Application - see JobX for available positions

• Job Overview - A team oriented technical position that handles computer replacements across campus. Associates interact with clients to ensure a smooth transition from their old computer to their new one – includes protection, backing up and transfer of data; imaging of new Mac and Windows machines; troubleshooting of problems; set up and delivery of new computer. TSAs also provide ITSA support at the Beardsley Hall Help Desk.
• What’s Needed - Position is for the internally motivated person with excellent time management skills, as well as written and verbal communication skills. Technical training will build upon existing Mac and windows knowledge.
• Availability - summer
• Application - see JobX for available positions